THE Institute of Club Directors
Mission
To better understand the relationship between members, management and boards to promote best in class governance to the private member club industry. Through networking and communicating with leaders in the industry, we promote best-in-class member service and best business practices.
Announcements
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Amisha Savani on Wimbledon, Tennis and Private Members Clubs
Amisha Savani is a leading writer, focusing on tennis not only in Britain, but internationally. Her views and thoughts are far-reaching. In our video meeting with her, Amisha touches on how professional tennis is affecting tennis at private member clubs and looks at how the new racquet sports of padel and pickleball are revolutionizing clubs…
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How Does Your Hospitality Measure Up? Part One
Harry Gilbert. a former national president of the United States Professional Tennis Association (USPTA), brings his wealth of experience to an exclusive three-part series..
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Marketing Junior Tennis at Private Clubs and Public Municipalities
Jesse Gotlib, Director of Junior Tennis at Gotlib Tennis, describes how he took what he learned from the private sector and transferred it into marketing junior tennis in the public sector.
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5 Ways – 5 Days to Improve Your Club
A new and exclusive five part masterclass explores the essential techniques of club operations. Join host Ed Shanaphy on a working week plan to improve each aspect of your private members facility.
What’s cooking?
About Our Consultants
Hi, I’m Ed Shanaphy,
founder Of The IOCD
I am a former marketer and businessperson who sees private clubs and boutique hotels as a major business in the hospitality industry. We often see clubs as leisure, but I see it as a going business concern having to offer best-in-class services to survive while maintaining best-practices on the business side.
People often ask me how I got involved in this business after running a successful global advertising and marketing firm based in London for twenty years. It’s a great story and I hope you have a couple of minutes to read about it.
Opinion & Review: Principled
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Nassau Club, Princeton’s Truly Private Eating Club
We are delighted to welcome Nathalie Wilson, Food and Beverage Director at the prestigious Nassau Club, to share her valuable insight and experience in high end club management with Ed Shanaphy.
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Why Candidates and Clubs Are Leaving Industry Job Boards For Indeed, LinkedIn and More Direct Avenues
It’s that time of year – when jobs for 2023 and into next summer’s season are being advertised as opportunities for a career change. How you recruit needs to be efficient in finding the appropriate candidate and efficient in your own time management.