Club Governance versus Club Management: Who Manages Whom? – A Webinar
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From Pines to Palms – a Director’s Take on the Tennis Year
Brett Gaede, one of our industry’s leading seasonal directors of tennis, takes us through a year at his two clubs. From pines in the summer at Seal Harbor Club on Mount Desert Island, Maine to palms in the winter at Hillsboro Club in Florida, Gaede talks about housing, meal plans and the challenges of finding seasonal staff.
From Pines to Palms – a Director’s Take on the Tennis Year Read More »
Ace Strategies for Tennis Club Success
Our own Ed Shanaphy was invited by the Private Club Radio Show to share his valuable insights into delivering excellence in tennis club management. Ed offers the key strategies for success gleaned from his many years involved in the sport, as a player, coach and tennis club manager.
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Burning Desire For Perfection Defines Winged Foot’s Retired Manager As He Climbs An Apogee
Colin Burns had only 4.5 years of experience in hospitality when he applied for the club manager’s position at Winged Foot, one of the most storied private golf clubs in the nation, if not the world. And, after an eight-month search process, he was selected as the club’s next general manager
Amisha Savani on Wimbledon, Tennis and Private Members Clubs
Amisha Savani is a leading writer, focusing on tennis not only in Britain, but internationally. Her views and thoughts are far-reaching. In our video meeting with her, Amisha touches on how professional tennis is affecting tennis at private member clubs and looks at how the new racquet sports of padel and pickleball are revolutionizing clubs and the professional arena.
Amisha Savani on Wimbledon, Tennis and Private Members Clubs Read More »
How Does Your Hospitality Measure Up? Part One
Harry Gilbert. a former national president of the United States Professional Tennis Association (USPTA), brings his wealth of experience to an exclusive three-part series..
How Does Your Hospitality Measure Up? Part One Read More »
Service At Country Clubs Is All About Hospitality
Trusted industry advisor and learned colleague Harry Gilbert joins the IOCD Podcast and Educational Resource pages, with a three-part webinar focusing on hospitality.
Service At Country Clubs Is All About Hospitality Read More »
Net Neutral? How Boards Mistake Losses For Excellent Member Service
Club departments are businesses in themselves that should be run efficiently with little harm to a budget and a view to add to the member experience.
Net Neutral? How Boards Mistake Losses For Excellent Member Service Read More »